We always aim to provide a high quality service to our customers. However, if you encounter any problems and we are unable to resolve them you can take your complaint to an independent ombudsman. Our advice is covered under the Financial Ombudsman Service (http://www.financial-ombudsman.org.uk/consumer/complaints.htm). You may be able to submit a claim through the EU Online Dispute Resolution Platform (https://webgate.ec.europa.eu/odr/main/?event=main.home.show) if you live outside the United Kingdom or if you prefer not to deal directly with the Financial Ombudsman Service.

Kingsbridge Mortgage Advice Ltd is an appointed representative of Mortgage Intelligence Ltd which is authorised and regulated by Financial Conduct Authority under number 305330 in respect of mortgage, insurance and consumer credit mediation activities only.

Our service is free of charge, but some lenders and conveyancers may charge a fee.

PRIVACY & COOKIE POLICY

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Functionality: Remember social media settings
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Analytics: Keep track of your visited pages and interaction taken
Analytics: Keep track about your location and region based on your IP number
Analytics: Keep track on the time spent on each page
Analytics: Increase the data quality of the statistics functions
Advertising: Tailor information and advertising to your interests based on e.g. the content you have visited before. (Currently we do not use targeting or targeting cookies.
Advertising: Gather personally identifiable information such as name and location

This website will:

Essential: Remember your cookie permission setting
Essential: Allow session cookies
Essential: Gather information you input into a contact forms, newsletter and other forms across all pages
Functionality: Remember social media settingsl Functionality: Remember selected region and country
Analytics: Keep track of your visited pages and interaction taken
Analytics: Keep track about your location and region based on your IP number
Analytics: Keep track on the time spent on each page
Analytics: Increase the data quality of the statistics functions

This website won't:

Remember your login details
Advertising: Use information for tailored advertising with third parties
Advertising: Allow you to connect to social sites
Advertising: Identify device you are using
Advertising: Gather personally identifiable information such as name and location

This website will:

Essential: Remember your cookie permission setting
Essential: Allow session cookies
Essential: Gather information you input into a contact forms, newsletter and other forms across all pages
Functionality: Remember social media settingsl Functionality: Remember selected region and country
Analytics: Keep track of your visited pages and interaction taken
Analytics: Keep track about your location and region based on your IP number
Analytics: Keep track on the time spent on each page
Analytics: Increase the data quality of the statistics functions
Advertising: Use information for tailored advertising with third parties
Advertising: Allow you to connect to social sitesl Advertising: Identify device you are using
Advertising: Gather personally identifiable information such as name and location

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